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While using ContactPad, you can control inbound calls using your telepho= ne keypad. This method of controlling calls is called dual-tone multi-frequ= ency signaling (DTMF). To use your telephone keypad to control calls, = you must have DTMF enabled for your account and the phone line you are= using for the calls. You can perform tasks like those you can perform usin= g ContactPad. For more information about controlling calls using your telep= hone keypad, see Call control using a telephone keypad in ContactPad.
Call control using a telephone keypad works only with inbound calls. You= cannot control outbound calls or conference calls using your telephone key= pad.
Using your telephone keypad, you can perform the following tasks: