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How do I leave a prerecorded voice message if my call is connected to voicemail system or an answering machine?

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  1. In ContactPad, click Settings.

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    The settings dialog box appears.


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    Upload voice message



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    If you have already uploaded a voice message, file present appears.

    Uploaded voice messageImage Added

    Uploading another message overwrites the existing message.


  2. Click Choose File in the Voicemail Drop section. An Open dialog box appears.

  3. Select the voice message recording you want to leave on voicemail or answering machines. The name of your chosen file appears alongside Choose File. Click Save.

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    When the message is uploaded, a message appears in ContactPad.

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    Depending on the size of the file, you might have to wait a few seconds.



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    Upload voice message success



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Note


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You must provide a voice message that is in Waveform Audio File Format (wav extension) file format and is smaller than 10MB. If you have not uploaded a file, the Voicemail button is not available.

You can only use Voicemail Drop if you are using CCXML for outbound calls.

You cannot leave a voice message when more than two parties are connected.

If you are recording the call, the recording does not currently include the voice message.

This feature is not supported in IE8 or 9.


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Leave voice message unavailable



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