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If enabled for your account, you can use the API Admin area to create API credentials for use with NewVoiceMedia Vonage Contact Center APIs.

You will need API credentials when using the following APIs:

• Agents Availability API. For information about the Agents Availability API, see Agents Availability API.
• Conversation Analyzer API. For information about the Conversation Analyzer API, see Conversation Analyzer API.
• Stats API. For information about the Stats API, see Stats API.