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Note

We support using screen recording only:

  • When using the WebRTC the Screen Recording for Vonage Contact Center CC extension in Google Chrome™
  • In the most recent version of Chrome for Windows and Mac OS X

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At the end of a call, recording finishes when your status changes to Ready. The recording is uploaded and appears in Interaction Content Search after a few minutes. For information about accessing and viewing screen recordings, see Interaction Content Search.

Stop sharing your screen

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