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- Sign up for a Vonage Contact Center account. Find more information about how to do this at Vonage Cloud Contact Center.
- Set up a working interaction plan in which interactions are delivered to your agents through an Automatic Call Distributor or Universal Contact Distributor. For information about setting up interactions plans and using Vonage Contact Center to make and receive interactions, go to Interaction Plans Architect.
- Get your client credentials from Vonage Contact Center. For information about getting your client credentials, see Getting a bearer access token in How to authenticate with a Vonage Contact Center (VCC) API.
- Use your client credentials to get your bearer access token. You must use your bearer access token to send API requests. For information about getting your client credentials, see Using a bearer access token in How to authenticate with a Vonage Contact Center (VCC) API.
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