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Authorization scopes supported:
| Scope | Access granted |
|---|
interactions:write | Entire endpoint |
Request
Example Request
| Code Block |
|---|
| language | powershell |
|---|
| theme | Midnight |
|---|
|
curl -L -X POST "https://***.api.newvoicemedia.com/interactions/register" \
-H "Authorization: Bearer <ACCESS_TOKEN>" \
-H "Accept: application/vnd.newvoicemedia.v1+json" \
-H "Content-Type: application/json" \
--data-raw "<JSON BODY>" |
...
Notification. The key indicating what action has been performed, the value is either AssignToAgent or Release.objectid. Matching the externalId from the Create inbound interaction request body, this identifies the interaction.notificationid. A generated unique notification ID.params.AccountName. The name of the VCC account where the notification occurred.Agent. When assigned to the agent, this indicates the username of the agent assigned to the interaction.AgentId. When assigned to the agent, this indicates the display ID of the agent assigned the interaction.
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| _ExcerptRunInPostman |
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| nopanel | true |
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