| Image | Filename |
|---|---|
 | ACDProcess.png |
CPAhome.png | |
 | DialInConf.png |
 | PoppingFlowchartNew.png |
 | SS_ACDACD.png |
 | SS_ACDQueueSettings.png |
 | SS_ACDSalesforceObjectDisplay.png |
 | SS_ACDVoluntaryBreakouts.png |
 | SS_ACDQueueAnnouncements.png |
 | SS_ACDQueueMusic.png |
 | SS_ACDNoAnswerTimeout.png |
 | SS_ACDAgentHangup.png |
 | SS_ACDNoAgentsBreakout.png |
 | SS_ACDQueueDurationSettings.png |
 | SS_ACDAgentAudioOptions.png |
 | SS_ACDGroupSettings.png |
 | SS_ACDWrapUpTime.png |
 | SS_AnnouncementOptions |
 | SS_AppletList.png |
 | SS_AppletManager.png |
 | SS_CCRDeliveryNumbers.png |
 | SS_CCRDeliverySettings.png |
 | SS_CCRAudioOptions.png |
 | SS_CFDiallingOptions.png |
 | SS_CFTranslation.png |
 | SS_CFCallRecordingArchive.png |
 | SS_CFDialledNumberFilters.png |
 | SS_CheckCRMCLIDOptions.png |
 | SS_CheckCRMDataOptions.png |
 | SS_CheckCRMRoutingOptions.png |
 | SS_CIDIVROptions.png |
 | SS_CISIVROptions.png |
| SS_ContactPad.png | |
| SS_ContactPadMultiObject.png | |
| SS_ContactPadNoMatch.png | |
 | SS_CopyNumber.png |
 | SS_CPAHome.png |
| SS_CreateSkillTagger.png | |
 | SS_CRRecordingOptions.png |
 | SS_CRCommandRunnerSettings.png |
 | SS_CreateSkillsBasedRouter.png |
 | SS_CRMCCRCallDeliveryOptions.png |
 | SS_CRMSSSMSOptions.png |
 | SS_CRMTMVoicemailOptions.png |
 | SS_DAAnnouncement.png |
 | SS_DARouting.png |
 | SS_DataRetriever.png |
 | SS_DICConfigOptions.png |
 | SS_DNRCreateRules.png |
 | SS_DNRCurrentRules.png |
 | SS_DNRRouterSettings.png |
 | SS_DRAction.png |
| SS_DRCreateSFObject.png | |
 | SS_DRFieldsToRetrieve.png |
 | SS_DRInterface.png |
 | SS_DRRouting.png |
 | SS_DRSettings.png |
 | SS_DRSFMatch.png |
 | SS_IVRCAAudioRouting.png |
 | SS_IVRCADataCollection.png |
 | SS_IVRCAResponse.png |
 | SS_IVRCAValidation.png |
 | SS_IVRCDAnnouncement.png |
 | SS_IVRCDDigitSelection.png |
| SS_IVRCDSAnnouncement1.png | |
| SS_IVRCDSAnnouncement2.png | |
 | SS_IVRCDSFriendlyName.png |
| SS_IVRCDSMaxInput.png | |
| SS_IVRCDSNoInput.png | |
| SS_IVRCDSValidation.png | |
 | SS_IVRSMDDigitOptions.png |
 | SS_IVRSMSStringOptions.png |
 | SS_IVRSQEmailSettings.png |
 | SS_IVRSQNextApp.png |
 | SS_MTAudio.png |
 | SS_MTNoInputOptions.png |
 | SS_MTOptions.png |
 | SS_NewVisualiseButton.png |
 | SS_PhoneNumberDirCopyTo.png |
 | SS_PhoneNumberDirectory.png |
  | SS_QSPPriorityOptions.png |
 | SS_RCRMCLIDRouting.png |
 | SS_RCRMIVRRouting.png |
 | SS_RCRMRoutingOptions.png |
 | SS_RoutingSimulator.png |
 | SS_RPPercentageRouting.png |
 | SS_RTBAppletSettings |
 | SS_RTBBankHoliday.png |
 | SS_RTBSelectDate.png |
 | SS_RTBSpecialDays.png |
 | SS_RTBTimeBasedTable.png |
 | SS_RTBTimeTable.png |
 | SS_RCLIDRoutingOptions.png |
 | SS_ScoringData.png |
 | SS_SEEmailSettings.png |
 | SS_SelectedInteractionBoth.png |
 | SS_SelectedInteractionNone.png |
 | SS_SelectedInteractionOne.png |
 | SS_SENextApplet.png |
| SS_ServiceCloud.png | |
| SS_ServiceCloudMultiple.png | |
| SS_ServiceCloudNoMatches.png | |
 | SS_ServiceVisualization.png |
 | SS_ServiceName.png |
 | SS_ShimRoutingOptions.png |
 | SS_SHPNextApplet.png |
 | SS_SHPParameters.png |
 | SS_SHPSendReceiveOptions.png |
| SS_SMSRoutingOptions.png | |
 | SS_SOAPConfigureWebServices.png |
 | SS_SOAPFileUpload.png |
 | SS_SOAPNextApp.png |
 | SS_SOAPRetry.png |
 | SS_SOAPReturn.png |
 | SS_SOAPWebServices.png |
 | SS_SSSetSLA.png |
 | SS_SSSetSLAReadOnly.png |
 | SS_STClearAllSkills.png |
 | SS_STSkillTagger.png |
 | SS_STNextApplet.png |
 | SS_SWSetWhisper.png |
 | SS_TCExistingMappings.png |
 | SS_TCTransferAudioOptions.png |
 | SS_TCTransferCallNoInput.png |
 | SS_TCTransferCallNoMatch.png |
 | SS_TMEmailOptions.png |
 | SS_TMNextApplet.png |
 | SS_TMWarning.png |
 | SS_TransferManager.png |
 | SS_TransferString.png |
| SS_Visualization.png | |
 | SS_Visualization_HighlightDownload.png |
 | SS_Visualization_HighlightLegend.png |
 | SS_Visualization_HighlightAdd.png |
...