Real Time is the master interface for the call center supervisor.
Using Real Time a supervisor can perform the following tasks:
Create and manage agents and groups
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Vonage Contact Center recommends managing users—both agent and supervisor—and groups in the User Admin area of the VCC Admin Portal. For more information, see User Admin. |
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What can we help you with today?
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General features
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Getting started
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Using
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Settings
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Agents
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Groups
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Queues
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Supervisors
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Monitoring
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Reference
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| In this section |
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| Child pages (Children Display) |
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