Used by Accessing, scoring and commenting on call recordings using Vonage Contact Center in Salesforce and Listening to and commenting on an audio recording
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Click the buttons (from left to right) to play the recording, rewind or fast-forward the recording 10 seconds, mute the recording, or download the recording. Move the recording's slider to rewind or fast-forward to a specific place in the recording. Move the volume's slider to adjust the volume. |
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