This page will show the Product Documentation for Winter '18 Release features at the beginning of the release period, on November 13th 2017.
You can find the Winter '18 Release Notes here.
Connect, NewVoiceMedia’s Salesforce-embedded dialer offering, has undergone continual development since it was first launched. Our latest improvements to the solution are intended to improve the ease of use for both admins and sales representatives.
|ContactWorld for Sales||ContactWorld for Service|
|Reference Object Support||✓||✓|
|Dynamic Lists from Reports||✓|
|List Management Enhancements||✓||✓|
|Connect User Experience||✓||✓|