Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Info

Excerpt Include
_ExcerptAvailableWithAddOn
_ExcerptAvailableWithAddOn
nopaneltrue

Vonage Contact Center’s Native Omnichannel enables an end customer to communicate with an agent over multiple communication channels, currently Webchat and voice.

VCC routes interactions received from the various different communication channels to the agent through the interaction plan of your choosing.

In this section

Children Display
depth2