Vonage Contact Center's V0 APIs are an older version of APIs. Making use of an alternative authentication flow.
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Every time you make a request to a V0 API, you will first need to authenticate via the V0 Authentication API. For Interactions API documentation, go to V0 - Authentication API. |
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The V0 Agents API provides you the ability to query an agent's current or most recent interaction, as well as their availability for new handle new interactions. For Interactions API documentation, go to V0 - Agents API. |
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The V0 Calls API allows you to make outbound calls, retrieve recent interaction details, control call recordings, and set disposition codes. For Interactions API documentation, go to V0 - Calls API. |
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This API has been deprecated in favor of the Insights Stats API. See the guide covering Migrating from V0 Statistics to the Insights Stats API. For Interactions API documentation, go to V0 - Statistics API (deprecated). |