To receive an inbound call using ContactPad with WebRTC, you must set your status in ContactPad to Ready.
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You can use the buttons in ContactPad to accept the incoming call.
- If you do not have auto-answer enabled for your account, Accept and Reject buttons appear in the WebRTC control panel.
- To ignore the call, click Reject. The call ends.
- To answer the call, click Accept. The Accept button may change briefly to an Accepting button after which you are connected to the caller. The Accept, or Accepting, and Reject buttons are replaced with Hangup and mute buttons.
Info If you are using ContactPad Refresh, only Accept will appear in the WebRTC control panel. To reject the call, click End in ContactPad. To answer the call, click Accept. The Accept button is replaced with mute, End, and keypad buttons.
If you have auto-answer enabled for inbound calls for your account, Hangup and mute (a microphone icon) buttons appear in the WebRTC control panel and you are automatically connected to the caller
Info If you are using ContactPad Refresh, mute, End, and keypad buttons appear in the WebRTC control panel.
If you have turned on the feature and connected a Jabra compatible headset to WebRTC, you can alternatively accept the call using the controls on your headset. For information about controlling a call using a Jabra compatible headset, see Controlling a WebRTC call in ContactPad using compatible headset.
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