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Whenever you make an outbound call, this callback number is used, unless you change the number in the Make Call dialog box for that individual call. For information on changing the callback number when making an outbound call, see Making an outbound calland receiving calls in ContactPad.
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If you use ContactPad in Salesforce, you or your supervisor can configure NewVoiceMedia Vonage Contact Center to automatically select a callback number when you click to dial. To use the automatically selected callback number, you must click --Auto-- in the Callback Number list. For information about automating callback numbers for ContactPad in Salesforce, see Automating callback numbers for Click to dial. |
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