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  • Date/Time. The date and time at which the user performed the action. For information about the time zone this time is presented in, see Time zones in the Vonage Contact Center Admin Portaladmin portal.
  • Account. The Vonage Contact Center account to which the agent belongs.
  • User. The name of the agent who performed the action.
  • Action. The action performed.
  • Data. Specific data relating to the action.

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