To use certain Vonage Contact Center (VCC) features in Salesforce, you must configure some custom settings. These features are optional, and include customization of the Log a Call area, enforced disposition codes, and automation of callback numbers for Click to dial.
| If you need to configure any custom settings to enable the optional feature, you are directed to this page with further instructions. |
To prepare VCC for any of the optional features in Salesforce, perform the following steps: