For information about creating and editing API credentials, see Configuring API credentials.
To use any Vonage Contact Center API, users need a bearer access token. A bearer access token authenticates subsequent requests to VCC APIs. The APIs use the token to check that the user is authorized to make your specific request. To request a bearer access token, the user first needs API credentials.
API credentials consist of:
When the user has API credentials, they can use the Authentication API to request a bearer access token.