Using Advanced Reporting and Statistics
If Advanced Reporting and Statistics is installed and configured for your account, you can view and report on inbound and outbound interaction and agent state-change event data from Vonage Contact Center in Salesforce.
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.