Transaction logs

The following table provides information about each of the fields within the transaction log record:

Field	Description
Name	A system generated sequence. The name is always unique in the Salesforce org and is prefixed by TX.
Time	A time stamp of when the transaction started.
Type	The type of transaction. Type can be one of the following values: Name of a channel appended with *{StatisticTypeTimeWindow}. Represents a transaction that attempted to retrieve Vonage Contact Center data for a configured channel. The type's name consists of the name of the related channel plus statistics type and interval range. For example, for a transaction using the 'Default Settings in Install' channel to retrieve 15 minutes of inbound interaction data, type is Default Settings on Install {IN15}. This type of transaction is seen when using version 0 of the Stats API. Name of a channel appended with << TEST FROM SETUP PAGE >> {IN5}. Represents a transaction initiated by the Test IB Calls* button. The type's name consists of the name of the select channel plus << TEST FROM SETUP PAGE >> {IN5}. This type of transaction is seen when testing version 0 the the Stats APIs. Watchdog. Represents one of the four scheduled Apex jobs included in the Advanced Reporting and Statistics package. One of these watchdog transactions runs by default every 15 minutes. AnalyticsLoader. A transaction of AnalyticsLoader type retrieves additional data for the Conversation Analyzer feature if enabled for your account. InteractionsLoader. Represents a transaction that fetched call or other interaction data. This type of transaction is seen when using version 3 or above of the Stats API. AgentActivitiesLoader. Represents a transaction that fetched agent state data. This type of transaction is seen when using version 3 or above of the Stats API.
Channel	The name of the channel used in the transaction.
Summaries Saved	The total number of agent or call summary records created or updated from data retrieved by the transaction.
Bytes Read	The total number of bytes in data retrieved for all invocations of the Stats API in this transaction.
Rows Processed	The total number of events—agent states, outbound calls or inbound calls—retrieved from Vonage Contact Center.
Heap	The peak heap size recorded during this transaction.
Limits	Diagnostic data on the percentage consumption of per-transaction Salesforce Governor Limits
Size	Size of the Log text
Logs and Logs2	The log text for the transaction. Log records are delimited by new lines; entry columns are delimited by pipe (\|) characters. Logs contains the first 131072 bytes of log data; where more than 131072 bytes of log data is available, Logs2 contains the last 131072 bytes. Each row of information in the Logs field contains a new log entry. A log record consists of the following information: Milliseconds after start of the transaction. ERROR flag, if applicable. If no error, value is blank. Label of originating module in the package. Log message text. A pipe character (\|) separates the items in the log records. For example, the following log record was created at 49 ms after the start of the transaction; the log record represents an error that occurred in the Constants class; the log message is "Set ORG_TIMEZONE_KEY failed; defaulted to: Europe/London": `49\|ERROR\|Constants\|Set ORG_TIMEZONE_KEY failed; defaulted to: Europe/London` Some log records appear only the first time the event occurs to save memory but support debugging. For example, the following log record contains details of an event that occurred multiple times. "<<First Time>>" indicates that the event occurred subsequently: `139\|\|StatsSummaryHelper\|<<First Time>> getTimeOffsetMins(Europe/London) : 0`
Is Last Inbound	Indicates that this was the last inbound call log for this channel. The channel uses the value in the Window End field as the starting point when it next runs. For more information, see Window End later in this table.
Failed	Indicates that the transaction encountered a fatal error, such as misconfiguration. Logs or Logs2 will include more information about the error encountered.
Warnings	Indicates that the transaction encountered a non-fatal error, such as misconfiguration. Logs or Logs2 will include more information about the error encountered.
Timezone	The time zone that the transaction ran in and in which a subsequent one will run
Transaction Group	A concatenation of transaction type, channel and time. Transaction Group is useful in grouping transactions when reporting. For example, you could report on how many transactions ran for each channel each hour for the last few hours.
Interval	Number of seconds spanned by the transaction. For example, an interval of 300 indicates that the transaction spanned 300 seconds or 5 minutes worth of data. Only values equating to whole numbers of minutes are currently supported for the version 0 of the Stats APIs. When using version 3 or above of the Stats API, Advanced Reporting and Statistics manages the interval itself. Intervals will range from 60-86400 as Advanced Reporting and Statistics optimizes data requests to make fewer API calls.
Window End	The time up to which data was retrieved.
Channel Checked	Indicator that this is a transaction that the system resumed from after sleeping or another interruption, such as a Salesforce maintenance window.
Duration	Elapsed transaction run time in milliseconds. Includes the amount of time from the transaction starting to the transaction having saved all the new or updated data in Salesforce. Duration is not the same as the CPU time which will be far less.
ReQueued Job	ID of any job requeued if this transaction was a resume point (see Channel Checked above).
Page	A page count populated when using version 3 or above of the Stats API with Advanced Reporting and Statistics. Page records which page of statistics data the channel fetched where one or more pages is available for the requested time range. This field is not populated when using the version 0 Stats APIs.
Pages Available	The number of pages of stats available for the type of data requested by the transaction over the time range requested when using version 3 or above of the Stats API with Advanced Reporting and Statistics. This field is not populated when using the version 0 Stats APIs. Advanced Reporting and Statistics uses a default page size, but you can override this using a flag if you require very high interaction complexity.
Cycle Complete	A check box which denotes that this transaction fetched the last page of data predicted by the number of pages available according to the API.