Vonage Contact Center reports and dashboards in Salesforce

Owned by Helen Griffith
Last updated: Apr 06, 2020
1 min read

Call center reports are a standard Salesforce feature. You can create reports on any Salesforce object including the task records created during calls. For more information on task records and reports, see Call logging in task records. When you install ContactWorld in Salesforce, the installation includes several standard reports and dashboards. For information about using provided reports and dashboards, see Running Salesforce call center reports.

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