Release notes for version 16.124 of ContactWorld in Salesforce (Enhancement release)
Date of release
Summary
Linking "click-to-dial" calls (Enhancement)
Call centre will now link click-to-dial calls in the event that the "log a call" action information is missing. This requires an account toggle.
Availability
Contact World for Sales Select and Contact World for Sales Premium
Agent changes
None
Supervisor changes
None
Salesforce administrator changes
None
Dependencies
None
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