Release notes for version 17.116 of ContactWorld in Salesforce (Bugfix release) - 2017-04-28

Date of release

 

Summary

Additional fields may be overwritten when agent is working with multiple browser tabs (bugfix)

Disposition codes and other additional fields on Log a Call aren't overwritten on the task when new call is delivered to the agent.

Availability

Contact World for Sales Select and Contact World for Sales Premium

Agent changes

Disposition codes and other additional fields on Log a Call aren't overwritten on the task when new call is delivered to the agent.

Supervisor changes

None.

Salesforce administrator changes

None.

Dependencies

None

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