_ExcerptCallRecordingsSF
Used by _ExcerptCallRecordingsEmbedSF and Configuring the Conversation Analyzer feature in Salesforce
When an agent makes or receives a call, if call recording is enabled and configured, the agent can record the call. For information about recording calls, see Call recording. Call recordings are stored in Interaction Content within the Vonage Contact Center admin portal. For information about Interaction Content, see Interaction Content.
Support and documentation feedback
For general assistance, please contact Customer Support.
For help using this documentation, please send an email to docs_feedback@vonage.com. We're happy to hear from you. Your contribution helps everyone at Vonage! Please include the name of the page in your email.