Winter '18 Release

You can find the Winter '18 Release Notes here.

Sales Focus

Connect, NewVoiceMedia’s Salesforce-embedded dialer offering, has undergone continual development since it was first launched. Our latest improvements to the solution are intended to improve the ease of use for both admins and sales representatives.


ContactWorld for SalesContactWorld for Service

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Reference Object Support





Dynamic Lists from Reports






List Management Enhancements





Connect User Experience





Intelligent Communications Platform


ContactWorld for Sales

ContactWorld for Service

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Global Voice Assurance   This feature is architecture based and is not reliant on package
Visual Call Notifications
WebRTC Enhancements
Data Connector Test Tool