NewVoiceMedia features supported in Desk.com editions


Unsupported product

From March 13, 2020, we will no longer support the Vonage Contact Center and Desk.com integration.

The following table contains the NewVoiceMedia features supported in Desk.com editions.

Level of support icons

(tick) Supported

(error) Unsupported


StandardPro/Business Plus
Click to dial(error)(tick)
Screen popping(error)(tick)