Using IVR Data Collector

IVR Data Collector interface has two separate areas:

  • Configure Data. In Configure Data you define friendly names for the IVR slots into which you will save caller input. For more information, see Configuring friendly names for IVR slots.
  • View Data. In View Data you can see the information that callers have provided during calls. For more information, see Viewing collected IVR data.

For more information about IVR Data Collector, see IVR Data Collector.