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How do I log in to the NewVoiceMedia platform using single sign-on?
If your account is configured to use single sign-on, when you go to sign in to the NewVoiceMedia platform using the single sign-on URL, one or more of the Salesforce, Microsoft and Vonage buttons appear.
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Currently, configuring single sign-on for your Vonage Business Cloud (VBC) account enables same sign-on; same sign-on means that you must re-enter your VBC credentials to log in to NewVoiceMedia even if you are already logged in to your VBC account. |
How do I log in through Salesforce?
To log in to the NewVoiceMedia platform, click Salesforce.
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If you experience any issues with logging in, contact your supervisor for help.
Can I switch accounts?
If you have access to more than one account linked to the Salesforce account you used to log in, you can switch to other accounts. To switch accounts, go to the User Info menu and click Switch Account.
How do I log in through Microsoft?
To log in to the NewVoiceMedia platform, click Microsoft.
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If you experience any issues with logging in, contact your supervisor for help.
How do I log in through Vonage?
To log in to the NewVoiceMedia platform, click Vonage.
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If you experience any issues with logging in, contact your supervisor for help.
How do I log in through any other provider?
If configured for your account, you may have another option for logging in using single sign-on. If so, an additional button will appear on your login page. To log in using this option, click the button and follow the instructions as appropriate for the provider. You are logged in and redirected back to the NewVoiceMedia platform.
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