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The POST /groups endpoint creates a new group using the provided values.

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Code Block
languagejs
themeMidnight
{
  "groupName": "GroupName",
  "groupMaxUnexpectedTime": 1000,
  "groupMaxWrapUpTime": 1250,
  "groupDisplayId": "85479"
}

where:

  • groupNameThe name of the group.
  • groupMaxUnexpectedTime. The maximum time, in seconds, that a user in the group can be in any of the Unexpected or Fault states, such as Fault on Line, No Answer, or Line Busy. The default is 10 seconds.
  • groupMaxWrapUpTime. The maximum time, in seconds, that a user in the group can be in the Wrap Up (Auto) state. The default is 10 seconds
  • groupDisplayIdThe group’s unique ID.

Responses

Successful response

Successful requests return a 200 Success code.