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Bearer access tokens and API credentials
To use any Vonage Contact Center API, users need a bearer access token. A bearer access token authenticates subsequent requests to VCC APIs. The APIs use the token to check that the user is authorized to make your specific request. To request a bearer access token, the user first needs API credentials.
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When the user has API credentials, they can use the Vonage Contact Center Authentication API to request a bearer access token.
Scopes
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Flows
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