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  1. In Region, select the name of the region you are in.

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    _ExcerptVCCRegions
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  2. Click Log in.
    • If you are already logged in to your VCC account in this region, a Close your browser to continue message appears. Go to step 4.
    • If you are not currently logged in to your VCC account in this region, the login screen for VCC appears. The screen appears in a new tab of an existing browser window, or in a new window in your default browser. The Screen Recording app window is hidden.
  3. Log in to VCC as normal with your credentials for the region you chose. A Close your browser to continue message appears in the tab or window, indicating that you have logged in successfully.
  4. When you install for the first timeIf you are the first person in your account to install the Vonage CC Screen Recording app, you need to give the application permission to access to access four areas. If the following screen appears, click Yes, Allow.
    Otherwise you will receive an Authentication successful message.
  5. Close the tab or window.

Installation is complete. The Vonage CC Screen Recording app will work in the background and your screens will be recorded during your calls. You do not need to log in again after restarting the computer.