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  1. In Region, select the name of the region you are in.

    Insert excerpt
    _ExcerptVCCRegions
    _ExcerptVCCRegions
    nopaneltrue

  2. Click Log in.
    • If you are already logged in to your VCC account in this region, a Close your browser to continue message appears. Go to step 4.
    • If you are not currently logged in to your VCC account in this region, the login screen for VCC appears. The screen appears in a new tab of an existing browser window, or in a new window in your default browser. The Screen Recording app window is hidden.
  3. Log in to VCC as normal with your credentials for the region you chose. A Close your browser to continue message appears in the tab or window, indicating that you have logged in successfully.

  4. When you install for the first time, you need to give the application permission to access four areas. If the following screen appears, click Yes, Allow.
    Image RemovedOtherwise you will receive an Authentication successful message.

    Note
    titleAuthentication not requested

    This message does not currently appear for some users. You are authenticated automatically.

    Close the tab or window.

Installation is complete. The Vonage CC Screen Recording app will work in the background and your screens will be recorded during your calls. You do not need to log in again after restarting the computer.