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Info
titleLimitations and requirements

General:

Screen Recording works only with calls and not other types of interactions

.Can currently record no more than two screens at a time for each agent taking part in the call

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The Vonage CC Screen Recording app works in both Windows and Mac OS X.

For information about system requirements for the desktop application, see Screen Recording in Vonage Contact Center (Vonage CC Screen Recording desktop application) in Technical prerequisites.

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