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Time stamps for the following features use the time zone of the location in which the user's account is located:
Time stamps for the following features use the Coordinated Universal Time (UTC):
- Audit Log (in Administration). By default, Audit Log presents the date and time of audit logs in UTC. However, the user can choose a different time zone if preferred. For information, see Audit Log.
- IVR Data Collector
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Time zones of VCC admin portal clouds
Pacific Standard | Region | Location | Time zone | Daylight saving time zone |
|---|
| EMEA |
| London | Coordinated Universal Time (UTC) | Not applicable |
| Frankfurt | Coordinated Universal Time (UTC) | Not applicable |
| APAC |
| Sydney | Australian Eastern Standard Time (AEST, UTC +10) | Australian Eastern Daylight Saving time (AEDST, UTC + 11) |
| Singapore | Singapore Standard Time (SST, UTC +8) | Not applicable |
| NAM |
Northern California | | Oregon | Coordinated Universal Time ( |
PST, -8 Pacific Daylight Time (PDT, UTC -7) | Not applicable |
| Northern Virginia |
Pacific Standard | Coordinated Universal Time ( |
PST, -8 Pacific Daylight Time (PDT, UTC -7)