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Comment: Added Microsoft Edge (Chromium) as supported browser for WebRTC


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Your processor speed and RAM must meet the recommended specification for your operating system.

Screen resolution

1024 x 768 pixels

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ItemRequirement/recommendation
Supported browsers

Google Chrome™Chrome and Microsoft Edge (Chromium), latest versionversions, using the WebRTC for Vonage the WebRTC for Vonage Contact Center extension.

Note

We develop and test the WebRTC feature in the latest version of Google Chrome™ of Google Chrome and Microsoft Edge (Chromium) only.


Salesforce integrationWebRTC is only supported in Salesforce Lightning Experience and in the console view in Salesforce Classic. For information about Salesforce console, see Salesforce help.
Backup phoneAll agents should have access to an alternative phone as a backup for WebRTC.
Alternative phoneWe recommend that agents have access to an alternative phone for non-Vonage Contact Center related calls.

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