Versions Compared

Old Version 5

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version Current

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Go to the Secrets Management tab in your ContactWorld for Salesforce or Vonage Contact Center (depending on whether you are using Salesforce Classic or Salesforce Lightning Experience) app within Salesforce. Secrets Management appears.

    Info

    Secrets Management contains a list of secrets. Each secret consists of the following values:


    Label
    Description
    Client IDRepresents a ContactWorld Account Key in one of your custom settings records.
    LocationsLocations indicates which location—or locations, if you have configured different custom settings for your org, profiles, and users—uses the secret.
    API token set?Indicates whether this secret already has an associated API token.



    If the list is empty, you must go back and add a value in ContactWorld Account Key fields in each of your custom settings records. Providing values in these fields will create a corresponding secret for each of your account keys.
    • If you have previously configured account keys and tokens in custom settings—in older versions of the Vonage Contact Center package—Vonage will have copied the token to the secret and deleted it from custom settings.
  2. To add or update an API token for a secret, click Update Token alongside the secret. Update Token appears.

  3. Provide the token that corresponds to the Client ID. For information about finding your API token, see Getting your account key and API authentication token. Click Save. The secret is saved.

    Note

    Secrets Management only indicates whether the secret has a token or not. For security reasons you cannot see the value of tokens after they have been set.