Used in Retrieving data from Salesforce and Retrieving data from Salesforce using Salesforce Object Query Language (SOQL)
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Using the Data |
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Connector applet you can retrieve data from Salesforce. For information about the Data |
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Connector applet, see Data Connector applet. You can then retrieve that data for use in subsequent applets in your interaction plan. ContactWorld stores retrieved data in data |
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Connector, one data source for each specified field of each retrieved Salesforce record. ContactWorld prepares these data sources when you save the Data |
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Connector applet, using a consistent naming convention. You can configure subsequent applets (such as a Data Announcer, a Data Router, another Data |
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Connector applet, or an Automatic Call Distributor applet) to use the data sources created. |