Versions Compared

Old Version 7

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version Current

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Note

You must additionally assign the ContactWorld Agent permission set to your supervisors and agents to ensure that they have adequate permissions to make and receive calls using ContactWorld in Salesforce. For information about setting up ContactWorld agents in Salesforce, including assigning the ContactWorld Agent permission set, see Setting up NewVoiceMedia agents Vonage Contact Center users in Salesforce.