Date of release
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Improvements to Connect component in Lightning Experience
Agent changes
Resolves an error which occurred when Connect was added to a Record Page in Lightning Experience. The error presented the agent with a popup with the following text:
| Info |
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A Component Error has occurred! [Cannot read property 'activeEntryPresentedFocusObjectId' of undefined] |
Dependencies
NewVoiceMedia Vonage Contact Center in Salesforce 19.112 or greater.