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Excerpt

If you are a supervisor, to use an alternative node, you must perform the following steps:

  1. Optional: If you are logged in to the NewVoiceMedia platform VCC Admin Portal on cloudA, log out.
  2. Go to https://cloudB.contact-world.net/.
  3. Log in to the NewVoiceMedia platform VCC Admin Portal on cloudB with your usual credentials.

You can now use the NewVoiceMedia platform VCC Admin Portal as normal.