Versions Compared

Old Version 39

changes.mady.by.user Helen Griffith

Saved on

compared with

New Version 40

changes.mady.by.user Helen Griffith

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Added removal of support for Microsoft® Internet Explorer® version 11 from 01/01/21


Section


Column
width50%


Panel
borderColor#eeeeee
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#232323
borderStylesolid
titleIn this page

Table of Contents



Column
width50%


Panel
borderColor#eeeeee
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#4280ff
borderStylesolid
titleVersion history


Expand
titleExpand | Collapse

Change History




...

Call Recordings, Call Recording Player and Conversation Analyzer are not supported in Microsoft® Internet Explorer® version 11 or earlier.

  • Microsoft® Edge, latest version
  • Mozilla® Firefox®, latest version
  • Google Chrome™, latest version

  • Apple® Safari®, latest version

Tip
iconfalse

Web browsers

For all browsers you must enable the following:

  • Cookies
  • JavaScript

  • TLS 1.2 or later. For further information about supported protocols and cipher suites, see Supported protocol versions and cipher suites.

  • Web storage (both session storage and local storage) (if using for ContactPad)

We support the following browsers:

Microsoft® Internet Explorer® version 11

Note
Note

For ContactPad and ContactHub only. You must configure your browser to always allow cookies.


  • Microsoft® Internet Explorer® version 11

    Warning

    Microsoft® Internet Explorer® version 11 will no longer be supported from 1st January 2021.


    Note

    Call Recordings, Call Recording Player and Conversation Analyzer are not supported in Microsoft® Internet Explorer® version 11 or earlier.


    • We do NOT support Apple® Safari® on an Apple Mac when using the Mid-Call Payment Transfer solution or Conversation Analyzer Analytics.

    We do NOT support privacy mode in any browsers when using ContactPad.

    ...

    Your processor speed and RAM must meet the recommended specification for your operating system.

    Screen resolution

    1024 x 768 pixels

    ...

    Connectivity requirements

    PurposeProtocolSource IPSource portDestination IPDestination port
    Signalling/presenceTCPYour local network addresses*Ephemeral rangeSee Firewall configuration.443
    MediaUDPYour local network addresses*Ephemeral rangeSee Firewall configuration.10,000–50,000

    *Ephemeral Range: The application will select any available port from a range depending on the operating system. On most machines, the port range is 1,024 to 65,535.

    ...