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Your processor speed and RAM must meet the recommended specification for your operating system.
Screen resolution
1024 x 768 pixels
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Outbound IP addressesOutbound IP addresses are used for standard web access, for example, agents and supervisors accessing Vonage Contact Center applications. All customers will need to allow this. Inbound IP addressesInbound IP addresses are used when Vonage Contact Center interacts with an external system where IP whitelistingIP allowlisting is in place. Such systems include Salesforce; a customer-owned, or managed, server or service; and other cloud provider services. |
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Your firewall must allow requests to and from cdn.newvoicemedia.com for supervisors and agents to access Vonage Contact Center applications.
If your firewall does not support URL/DNS whitelistingallowlisting, you must whitelist allow the IP addresses listed at http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips.
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You must whitelist allow these addresses regardless of your region and in addition to the region-specific URLs in the table. The list of addresses at http://d7uri8nf7uskq.cloudfront.net/tools/list-cloudfront-ips is subject to change. |
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