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The Invocation is a JSON object that contains two properties:

• provider. In this example, you are not releasing an interaction that was dispatched with the name of a provider. You can therefore ignore this property

  at the moment

  .

  Note
  title Release action
  If you were using this endpoint to release an interaction that was dispatched with the name of a provider, provider would be required.

  
  

• requests. Required The requests property contains one or more Interaction objects which, in turn, contain further properties. The example uses the following properties to route the interaction:
  • action. The action you want to perform with the request. Allowed values are dispatch and release.
  • requestid. Unique identifier of a request.
  • externalid. Unique identifier of the existing interaction. The externalid must have been set on the interaction when first routed using the POST /Invoke endpoint.

...

{
  "requests":
  [
    {
      "action": "release",
      "requestid": "uniqueRequestId",
      "externalid": "existingInteractionId",
    }
  ]
}

Putting it all together

Using a tool for making API requests, send the required parameters in your request.

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