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The POST /interactions/delete-batch endpoint deletes up to 1000 interactions together with their interaction content (call recordings, transcripts, and categorization results). Specify the interactions to delete using a list of interaction GUIDs. Send deletion requests individually. Concurrent deletions result in 429 Too Many Requests errors.

...

Authorization scopes supported:

ScopeAccess granted

interaction-content:delete

Entire endpoint

Parameters

The endpoint accepts the following body parameters:

guids

Type

Required

Example

Array of stringsTrue{
  "guids": [
    "1870c11f-a216-4967-9f84-e5f39aff17f1",
    "ba11953e-dfdf-4f98-a53b-49ad6c31df58"
  ]
}

...

  • failures. A array of failed deletions messages.
    • guid. The unique identifier of the interaction that was not deleted.
    • message. Error message that describes what went wrong during deletion.
    • statusCodeHTTP response code for the error

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