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The PUT /users/{userId}/skills endpoint replaces the user’s skills for the user matching the user ID provided.

...

Type

Required

Example

StringTrue2f9207ca-8922-4245-bfc5-d8f42939e29a

The user ID of the required user.

Requests

Example Request

Code Block
languagepowershell
themeMidnight
curl -L -X PUT "https://***.api.newvoicemedia.com/useradmin/users/8e22b1fe-d2ea-403d-8c03-50eb21188e79/skills" \
-H "Content-Type: application/json" \
-H "Accept: application/vnd.newvoicemedia.v4+json" \
-H "Authorization: Bearer <ACCESS_TOKEN>" \
--data-raw "<JSON BODY>"

...

Tip

This endpoint replaces the agent's skills.

  • To add a new skill, you must request the current skill list and append the new skill Id. 
  • To remove a new skill, you must request the current skill list and remove the target skill Id from the list.

Example request body

Code Block
languagejs
themeMidnight
{
  "agentSkills": [
    {
      "skillId": "bfe83c27-1daa-4f4f-9f80-e278bf79e327",
      "agentSkillLevel": 6
    }
  ]
}

where:

  • agentSkills. The skills assigned to the agent.
    • skillId. The unique ID of the skill that is assigned to the agent.
    • agentSkillLevel. The agent’s skill level.

Responses

Successful response

Successful requests return a 200 Success code.

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