Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Sign up for a Vonage Contact Center (VCC) account. Find more information about how to do this at Vonage | Cloud Contact Center.
  • Set up a working interaction plan in which interactions are delivered to your agents through an Automatic Call Distributor or Universal Contact Distributor. For information about setting up interactions plans and using VCC to make and receive interactions, go to Vonage Contact Center Product Documentation.
  • Request your client credentials from the VCC Admin Portal and use these credentials to get a bearer access token. You must use your bearer access token to send requests to the Payment API. For information about using your client credentials to get a bearer access token, see Authentication for How to authenticate with a Vonage Contact Center APIs (using the new API gateway)VCC) API.
  • Contact your account manager and request the GlobalPCI feature for your account.

...