The User summary dashboard presents data about existing users within the VCC account. The dashboards displays data about active and archived users, users whose accounts are locked due to too many incorrect login attempts, and detailed about active agent users.
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- User—the name of the user as defined in the VCC admin portal during user creation.
- Username—the user's username as defined in the VCC admin portal during user creation.
- Email—the user's email address as defined in the VCC admin portal.
- License—the license assigned to the user in User Admin—one of Admin, Supervisor, Wallboard, or Agent.
- Last login time—the time when the user most recently logged in to the VCC platform in YYYY-MM-DD hh:mm:ss format. For example, 2021-07-31 19:36:45.
- Days since last login—the number of days since the user most recently logged in.
Archived users details tile
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- User—the name of the user as defined in the VCC admin portal during user creation.
- Username—the user's username as defined in the VCC admin portal during user creation.
- Email—the user's email address as defined in the VCC admin portal.
- License—the license assigned to the user in User Admin—one of Admin, Supervisor, Wallboard, or Agent.
- Last login time—the time when the user most recently logged in to the VCC platform in YYYY-MM-DD hh:mm:ss format. For example, 2021-07-31 19:36:45.
- Days since last login—the number of days since the user most recently logged in.
Locked active users details tile
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- User—the name of the user as defined in the VCC admin portal during user creation.
- Username—the user's username as defined in the VCC admin portal during user creation.
- Email—the user's email address as defined in the VCC admin portal.
- License—the license assigned to the user in User Admin—one of Admin, Supervisor, Wallboard, or Agent.
- Last login time—the time when the user most recently logged in to the VCC platform in YYYY-MM-DD hh:mm:ss format. For example, 2021-07-31 19:36:45.
- Days since last login—the number of days since the user most recently logged in.
Active agents details tile
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