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Web browsers

For all browsers you must enable the following:

  • WebSockets
  • Cookies
  • JavaScript
  • TLS 1.2 or later. For further information about supported protocols and cipher suites, see Supported protocol versions and cipher suites.

  • Web storage (both session storage and local storage) (if using for ContactPad)

We support the following browsers:

  • Google Chrome™, latest version
  • Microsoft® Edge, latest version
  • Mozilla® Firefox®, latest version
  • Apple® Safari®, latest version

    Note

    For ContactPad and ContactHub only. You must configure your browser to always allow cookies.


We do NOT support Apple® Safari® on an Apple Mac when using the Mid-Call Payment Transfer solution or Conversation Analyzer Analytics.

We do NOT support privacy mode in any browsers when using ContactPad.

Operating systems

We support the following operating systems and versions:

  • Windows:
    • Windows 11
    • Windows 10
  • Mac OS:
    • Mac OS 10.14 (Mojave)
    • Mac OS 10.13 (High Sierra)
  • Chrome OS 71

    Note
    titleScreen Recording

    We do not currently support Screen Recording in Chrome OS.


Processor and memory

Your processor speed and RAM must meet the recommended specification for your operating system.

Screen resolution

1024 x 768 pixels

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