Making repeat outbound calls to prospects or customers can be a time-consuming, manual and somewhat impersonal experience if you haven't got the right tool kit. With Connect from Vonage Contact Center you can easily create targeted campaigns, automate dialing and enable agents to have meaningful conversations.
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What can we help you with today?
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General features
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| cql | label = "features_connect" and space = currentSpace ( ) |
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| labels | features_connect |
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Getting started
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| cql | label = "starting_connect" and space = currentSpace ( ) |
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| labels | starting_connect |
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Dialer and dialing modes
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| max | 10 |
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| reverse | true |
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| cql | label in ( "dialer_connect" , "dialing_mode_connect" ) and space = currentSpace ( ) |
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| labels | dialer_connect dialing_mode_connect |
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Dial Lists
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| cql | label = "dial_list_connect" and space = currentSpace ( ) |
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| labels | dial_list_connect |
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Call records
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| spaces | @self |
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| reverse | true |
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| cql | label = "dial_entry_connect" and space = currentSpace ( ) |
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| labels | dial_entry_connect |
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Calls
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| showLabels | false |
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| max | 5 |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| cql | label = "calls_connect" and space = currentSpace ( ) |
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| labels | calls_connect |
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Installing and configuring
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| cql | label in ( "install_connect" , "config_connect" ) and space = currentSpace ( ) |
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| labels | install_connect config_connect |
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Using (agent)
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| max | 5 |
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| reverse | true |
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| cql | label = "using_agent_connect" and space = currentSpace ( ) |
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| labels | using_agent_connect |
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Using (supervisor)
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| showLabels | false |
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| max | 5 |
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| spaces | @self |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| cql | label = "using_supervisor_connect" and space = currentSpace ( ) |
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| labels | using_supervisor_connect |
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