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Vonage Contact Center Product Documentation
Vonage Contact Center products
Connect
Connect overview
User types in Connect
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Helen Griffith
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Supervisors who create and modify dial lists and assign them to agents. Supervisors can also perform the same tasks as agents.
Agents who use
ContactWorld
Connect to make outbound calls to customers assigned to them in dial lists.
Manage space
Manage content
Integrations
{"serverDuration": 221, "requestCorrelationId": "17b8e0bb5a7a4a0bb245976a27ccda19"}