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  • Number
  • Checkbox
  • Text

    Note
    titleLong and rich text areas

    Text and Text Area types are allowed, but Text Area (Long) and Text Area (Rich) are not.


  • Picklists and Picklist (Multi-Select)

    A known limitation in Salesforce Lightning Experience prevents Vonage Contact Center from accessing field-level security settings. This limitation means that Log a Call cannot restrict values in Picklist fields
    Note
    titleKnown limitation
    limitations in Log a Call in Lightning Experience
    • We do not support Picklist (Multi-Select) fields in Log a Call in Lightning Experience.
    • Values in Picklist fields in Log a Call cannot be restricted due to a Salesforce Lightning Experience limitation.


  • Date and Date/Time
  • Dependent picklists

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